Enterprise Client Success Manager

Job Summary

A company is looking for an Enterprise Client Success Manager to manage a portfolio of strategic property management clients.

Key Responsibilities

• Build and nurture executive-level relationships with enterprise accounts
• Develop and execute tailored account strategies and proactive risk management
• Drive enterprise-wide adoption of the Resident Experience Platform and ensure high activation rates

Required Qualifications

• 3+ years of experience managing enterprise accounts in SaaS, PropTech, or related industries
• Demonstrated success in driving adoption, retention, and growth across complex accounts
• Strong business acumen and executive communication skills
• Experience with CRM solutions like Salesforce and knowledge of prop-tech industry best practices
• Customer-centric mindset with a passion for helping customers succeed