Eligibility Business Manager

Job Summary

A company is looking for an Eligibility Business Manager - Remote.

Key Responsibilities

• Own and prioritize the IT backlog and manage ticket resolution
• Analyze issues, report on root causes, and communicate with executive leadership and partners
• Coordinate testing of fixes and assess downstream implications for business partners

Required Qualifications

• Experience with process improvement
• Proficiency in MS Office, with intermediate skills in Excel and PowerPoint
• Demonstrated analytical, technical, and critical thinking skills
• Ability to manage multiple priorities and meet deadlines
• Experience in large-scale organizations within a matrix environment