EDI Resolution Specialist

Job Summary

A company is looking for an EDI Resolution Specialist to provide enrollment support and customer service to employees and HR contacts.

Key Responsibilities

• Terminate members/dependents and process COBRA letters in a timely manner
• Input new employees, changes, and terminations while providing customer service to members and client HR leaders
• Assist with the implementation, maintenance, and troubleshooting of electronic transmissions between trading partners

Required Qualifications, Training, and Education

• High School Diploma or GED with 6-12 months of related experience or training
• Ability to learn multiple technologies and systems
• Experience in customer service roles
• Knowledge of Microsoft Office products and AS400 claims system
• Ability to maintain acceptable attendance standards