Director of CRM Innovation

Job Summary

A company is looking for a Director of CRM Innovation & Digitalization Apps.

Key Responsibilities

• Identify and solve Customer Relationship Management related issues
• Lead teams to manage projects providing innovative digital CRM solutions
• Provide strategic direction for the overall CRM program and drive innovation initiatives

Required Qualifications

• 10+ years of experience in Business Analysis, Project Management, or related fields
• Master's Degree preferred, or equivalent experience
• Understanding of international Healthcare business
• 7+ years of experience in innovation processes and leading cross-functional teams
• Familiarity with large commercial CRM platforms