Debt Collector

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One of the country’s leading receivables outsourcing firms, Fair Collections & Outsourcing, Inc., seeks Debt Collectors to interpret and collect on delinquent lease contracts. Currently hiring 100% remote position for applicants with 4 years or more 3rd party collections experience. 100% onsite position for no experience.

Earn commission above 75% of your goal.

Must be willing to learn and follow management instructions. Applicant will go through 2 weeks training, and ongoing training throughout their employment, must be detail oriented and have strong verbal and written communication skills.

Responsibilities
• Skip Trace and locate consumers.
• Negotiate settlements and payment agreements.
• Review documentation for accuracy.
• Explain charges to consumers.
• Investigate disputes.
• Follow company policy and all state and federal collection laws.
• Must be customer service friendly.
• Must be professional with co-workers and management.

Qualifications

· HS diploma

· Pass background check

· Ability to analyze previous work history on accounts

· Meet production goals

· Excellent attendance

· Prior experience as a customer service representative or dealing with the public

· Must be professional

Benefits:

· Health insurance

· Dental insurance

· 401-K

· Paid time off

· AFLAC

· Flex Spending

Company DescriptionFair Collections and Outsourcing, Inc. (FCO) is the country’s leading rental housing collections firm. Headquartered in Laurel, MD with operations in Makati, Philippines, FCO has served the rental housing industry for more than 40 years. Using a best-in-class multi-channel contact program and national legal strategy, FCO collects both consumer and commercial debts for rental housing providers and small business operators across the United States.