Customer Support Team Lead - job 1 of 2

Job Summary

A company is looking for a Customer Support Team Lead.

Key Responsibilities

• Act as the technical expert, providing guidance and support to team members
• Identify and remove blockers to enhance team productivity
• Monitor and manage team assignments based on organizational goals

Required Qualifications

• Bachelor's degree or equivalent work experience required
• Minimum 3 years' experience in Customer Support or a similar role
• Proven track record in a support role focused on prioritizing work and providing solutions
• Experience in adapting to technology and implementing solutions quickly
• Ability to explain technical solutions to a non-technical audience