Customer Support Specialist - job 2 of 2

Job Summary

A company is looking for a Customer Support Specialist to assist customers during UK business hours.

Key Responsibilities

• Responding to chat/email messages from existing customers
• Assisting potential customers in determining if the service suits their business
• Collaborating with developers and third-party integrators to resolve customer issues

Required Qualifications

• Availability to work during UK business hours (9am to 5pm GMT) and some weekends
• Passion for providing exceptional customer support
• Empathy and ability to understand customer needs
• Superb English skills for clear communication
• Willingness to work remotely and adapt to a flexible work environment