Customer Support Associate - job 2 of 2

Job Summary

A company is looking for a Customer Support Associate to assist with client communication and provide excellent customer service.

Key Responsibilities

• Assist with client communications regarding orders, including fees and authorizations
• Provide invoice review and clarification to clients while handling inquiries
• Research and update location information and make expediting calls to obtain records

Required Qualifications

• High School diploma or GED
• Proficient in Excel
• Must be dependable, reliable, and flexible with a strong work ethic
• Ability to work independently in a fast-paced environment
• Experience in customer service through multiple channels