Customer Service Representative - job 17 of 50

Job Summary

A company is looking for a Customer Service Patient Liability Rep I.

Key Responsibilities

• Handle and resolve incoming customer inquiries and concerns to provide a seamless experience
• Follow up on and collect outstanding guarantor balances through outbound phone contact
• Provide financial counseling resources to patients, guarantors, and healthcare facilities when necessary

Required Qualifications

• High School diploma or GED equivalent
• One year of related healthcare experience
• No specific licensure or certification required by law
• Clear understanding of Customer Service and Patient Liability Services' impact on Revenue Cycle operations
• Preferred: Associate's or Bachelor's degree from an accredited university