Customer Service Representative - job 5 of 23

Job Summary

A company is looking for a Customer Service Representative to support homeschooling families by addressing inquiries and providing guidance.

Key Responsibilities

• Respond to customer inquiries via calls, emails, and other direct contacts promptly
• Resolve customer concerns while recommending tailored homeschooling solutions
• Utilize multiple CRM systems to assist customers effectively

Required Qualifications

• High School Diploma or equivalent with at least 1 year of customer service experience
• Familiarity with CRM systems is a plus
• Experience in Microsoft Office (Outlook, Excel, Word)
• Ability to prioritize responsibilities and manage time effectively
• Dedication to delivering exceptional customer service