CSR – Customer Service Representative / Part Time

Join Our Team at Iconic Garage Door Services!

Position: (CSR)- Customer Service Representative – Hybrid / Remote Position within the Mountain Time Zone

Office Location: Queen Creek, Arizona

Schedule: Part-time – Sunday through Wednesday, 11am to 8pm. Off Thursday, Friday, Saturday.

Are you passionate about helping people and providing exceptional service? Iconic Garage Door Services is looking for a dedicated Customer Service Representative to join our team!

What We Offer:

– Competitive salary

– Comprehensive benefits package

– Opportunities for growth and advancement

– Friendly and supportive work environment

Key Responsibilities:

– Assist customers with inquiries and schedule service appointments

– Provide product and service information with a friendly and professional attitude

– Resolve customer issues efficiently and effectively

– Maintain accurate customer records and documentation

– Collaborate with team members to ensure customer satisfaction

What We’re Looking For:

– Excellent communication and interpersonal skills

– Strong problem-solving abilities

– Ability to multitask and manage time effectively

– Previous customer service experience preferred- Basic computer skills and familiarity with CRM software- ServiceTitan

How to Apply:
• *If you’re ready to make a difference in a dynamic and growing company, send your resume and cover letter to [email protected] with the subject line “Customer Service Representative Application.

Join us at Iconic Garage Door Services and be part of a team that values quality and customer satisfaction. We can’t wait to meet you!

Job Type: Part-time

Pay: $15.00 – $20.00 per hour

Benefits:
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:
• 8 hour shift

Supplemental Pay:
• Bonus opportunities

Work Location: Hybrid remote in Queen Creek, AZ 85142