Consumer Bankruptcy Support Representative

Job Summary

A company is looking for a Consumer Bankruptcy Support Representative to provide assistance and resolve issues for customers regarding bankruptcy inquiries.

Key Responsibilities

• Assist customers with inquiries related to bankruptcy treatment on their accounts through phone calls and correspondence
• Process consumer bankruptcy automation fallout and handle inquiries from customers or attorneys
• Calculate pre-petition credits and create statements of account for proof of claim filing

Required Qualifications

• Must be 18 years of age or older
• High School Diploma or equivalent required
• Minimum of 6 months collections experience preferred
• Minimum of 1 year of customer service experience preferred
• Ability to operate multiple computer windows and tabs while engaging with customers