Compliance Officer II

Job Summary

A company is looking for a Compliance Officer II - Complaints.

Key Responsibilities

• Oversee and respond to complaints from various sources, ensuring timely and accurate resolutions
• Monitor and document complaints, prepare trend analyses, and report findings to stakeholders
• Develop internal processes and assist with compliance projects and regulatory requests

Required Qualifications

• 5+ years of financial services compliance experience in complaint management
• Proficient knowledge of financial services compliance laws and regulations
• Ability to analyze and interpret governmental laws and regulations
• Experience in performing complex analytical work independently
• Strong organizational skills and ability to prioritize multiple tasks