Collections Associate (Spanish Speaker)

Job Summary

A company is looking for a Late Stage Collections Associate (Spanish speaker).

Key Responsibilities:

• Perform delinquent account collection calls, emails, or text messages assigned by management
• Service inbound customer calls pertaining to collections and maintain clear notes
• Prepare delinquent accounts for pre-repossession status and assist with collection activities

Required Qualifications:

• Proficiency in both Spanish and English; trilingual in Portuguese is preferred
• One plus years' experience with collections in a call center environment
• Skip trace experience is required
• Auto collections experience is preferred
• Previous work in collections, preferably in the automotive industry