Client Support Coordinator

Job Summary

A company is looking for a Client Support Coordinator (part-time) to provide support to clients and internal teams regarding product issues and onboarding.

Key Responsibilities

• Provide outstanding client support and maintain expertise over product offerings and technologies
• Coordinate onboarding support and handle post-onboarding client requests, ensuring timely responses
• Manage emergency communications and assist with facilitator swaps and coverage logistics

Required Qualifications

• Experience in a client helpdesk or support function
• Exceptional organizational and project coordination skills
• Experience in program implementation or event logistics
• Technical proficiency with SaaS products and client support systems
• Ability to adapt and problem-solve in real time