Client Success Consultant

Job Summary

A company is looking for a Consultant, Client Success.

Key Responsibilities

• Build long-term strategic relationships with key stakeholders and understand customers' business processes and goals
• Act as the primary point of contact for assigned accounts, ensuring timely resolution of customer issues and managing program engagements
• Analyze client data to perform strategic analysis and influence the company to improve customer experience

Required Qualifications

• Fluency in written and spoken English
• 8+ years of experience in Customer Success or similar roles, preferably in a B2B hyper-growth environment
• Previous experience with card products and program management capability
• Ability to develop strong relationships at the C-level of enterprise companies
• Reside in S o Paulo and be available for occasional client visits