Client Communications Specialist

Job Summary

A company is looking for a Client Communications Specialist.

Key Responsibilities

• Write, edit, proofread, review, and distribute client-facing communications, including mass email campaigns and marketing materials
• Collaborate with internal stakeholders to develop and tailor messaging that aligns with company tone and regulatory requirements
• Leverage AI tools for research and creative purposes while ensuring communications meet quality and compliance standards

Required Qualifications

• Bachelor's degree in English, Journalism, Communications, or Marketing preferred
• 3-5 years of experience in client communications, copywriting, or a related field
• Demonstrated expertise in writing mass emails and client communications
• Experience in payroll, HR, SaaS, or financial services preferred
• Full working knowledge of Microsoft Office Suite