Claims Liaison

Job Summary

A company is looking for a Claims Liaison to coordinate the claims process following disasters.

Key Responsibilities

• Lead initial contact with insured parties, vendors, and others to gather claim information and coordinate onsite inspections
• Schedule appropriate resources based on geography, expenses, expertise, and availability
• Maintain an up-to-date scheduling system and partner with internal departments to ensure timely staffing of incoming claims

Required Qualifications

• Experience in customer service and a customer-oriented approach
• Ability to determine cost-effective staffing solutions while ensuring timely responses
• Comfortable working in urgent environments and interacting with individuals facing traumatic situations
• Strong analytical skills
• Experience in teamwork and perseverance