Certified Medical Assistant/REMOTE – Care Coordinator/Enrollment Specialist

Looking for PATIENT-FOCUSED individuals who want to make a difference.

We are seeking motivated team members to help patients and their family members navigate the healthcare system and live healthier lives!

In this hybrid role, you will carry out the following tasks

We are looking for a motivated, goals-driven and dynamic enrollment specialist to conduct outbound calls and enroll patients into Medicare’s Chronic Care Management Program and Remote Patient Monitoring Program.

Duties include:

· Determine patient eligibility for CCM/RPM services.

· Contact patients by phone to enroll them into the program.

· Document in the electronic medical record and CCM/RPM software systems.

· Other duties as assigned.

Qualifications include:

Medical Assistant Certificate

· Ability to effectively promote Medicare’s CCM/RPM program to older adults and persons with disabilities.

Sales experience and outbound call center experience preffered

· Communication skills, confidence, and assertiveness in promoting a product or service. Relevant sales experience required.

· Proficient computer skills. Able to accurately document in an electronic medical record and CCM/RPM software system.

· A team player who can follow workflows and processes to achieve goals.

· Able to maintain confidentiality and comply with all applicable laws regarding patient information.

· Self-motivated to meet enrollment goals.

Additional Responsibilities
• Reach out to patients to enroll them into Medicare’s Remote Patient Monitoring/ Chronic care management program by telephone
• Reach out to patients who are enrolled in Medicare’s Remote Patient Monitoring/ Chronic care management program by telephone
• Build relationships with patients and their family members, monitor patient physiologic data, and educate patients on ways to maintain wellness.
• Provide over-the-phone coaching and support regarding the use of patient physiological monitoring devices, such as a blood pressure cuff or weight scale.
• Use the clinic’s electronic medical record to coordinate medical referrals and needs.
• Complete health and social assessments to learn about their risks and how you can best help.
• Support patients in their healthcare journey – and in their day-to-day lives!

Requirements:
• Current and valid CMA certification
• 2+ years experience as a medical assistant
• English
• Fluency in Spanish (preferred not a direct requirement)
• Technologically proficient
• Have access to a quiet, distraction-free work environment
• Maintain a reliable home internet connection of 60Mbps or more
• *** Please Complete the Indeed Phone Screen to be considered for this role ALL CANDIATES WHO DO NO COMPLETE THE PHONE SCREEN WILL NOT BE CONSIDERED ****

Come join our team and start making a difference today!

Job Type: Full-time

Salary: $14.00 – $15.00 per hour

Benefits:
• Dental Insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:
• 8 hour shift
• Monday to Friday

Experience:
• English: 1 year (Required)
• Spanish: 1 year (Preferred)
• Patient monitoring: 1 year (Preferred)

License/Certification:
• Certified Medical Assistant (Required)

Work Location: Remote

Job Type: Full-time

Pay: $14.00 – $15.00 per hour

Benefits:
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:
• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):
• Do you accept our salary expectation of $14-$15 per hour DOE?

Experience:
• medical: 1 year (Required)

License/Certification:
• Medical Assistant Certification (Required)

Work Location: Remote