Casualty Case Management Supervisor

Job Summary

A company is looking for a Supervisor, Case Management.

Key Responsibilities

• Provide assistance with Casualty Case Management information to Medicaid eligible recipients and their families
• Verify, document, and investigate health care coverage for Medicaid recipients
• Complete periodic reports and maintain active cases during open enrollment and premium review

Required Qualifications

• 3-5 years of experience in the insurance industry, health care, or government-sponsored programs
• Experience working in a call center environment, including making outbound inquiries and answering inbound calls
• Knowledge of HIPAA privacy and security rules
• Proficiency in Microsoft Word and Excel
• Bilingual skills are preferred