Respond to patient and family inquiries and escalate urgent triage calls to the clinical team
Coordinate and schedule appointments and referrals for follow-up care
Monitor patients' progress and communicate any changes or health risks to clinical leadership
Required Qualifications
Some college or an associate degree in clinical sciences, Nursing, or a related field
Minimum two years of experience in collecting referral information in the healthcare market
Medical Assistant certification preferred but not required
Experience with electronic medical record software and proficiency in Microsoft Office
Ability to multitask and manage multiple projects simultaneously
Average salary estimate
$60000
/ YEARLY (est.)
min
max
$50000K
$70000K
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