Care Connector - job 1 of 2

Job Summary

A company is looking for a Care Connector.

Key Responsibilities

• Supports and communicates with Members to identify needs and provide information on healthcare access and preventative health interventions
• Links Members to community resources and assists with scheduling appointments
• Maintains accurate documentation of Member interactions in the electronic care management platform

Required Qualifications, Training, and Education

• High School Diploma or GED required; Associate's degree preferred
• Minimum two (2) years of experience in a healthcare environment required
• Minimum one (1) year of telephonic customer service experience required, preferably in healthcare
• Medical terminology experience preferred
• Training or certification as a medical assistant, home health aide, nursing assistant, or similar healthcare paraprofessional preferred