Cardiac Device Specialist, Cardiology Clinic

Job Category: Patient Care SupportJob Description:JOB SUMMARY:Under general supervision, performs a variety of cardiac arrhythmia monitoring duties to recognize abnormalities including transtelephonic pacemaker follow-up, scheduling, downloading, analyzing, and distributing cardiac monitoring transmissions. Collaborates with multi-disciplinary team members to carry out age/developmentally appropriate care in accordance with standards of care. Coordinates services throughout the region to ensure delivery of quality care to patients in a team approach.EDUCATION/EXPERIENCE:

• High school diploma or GED equivalent.
• Two years’ experience or successful completion of a formalized arrhythmia training program preferred.

LICENSURE, CERTIFICATION, and/or REGISTRATION:

• ACLS required
• BHRE Certified Cardiac Device Specialist (CCDS) preferred.

ESSENTIAL FUNCTIONS:

• Prioritizes communication and collaboration of patient care based on diagnostic evaluation of implantable devices and patient symptoms with mid-level practitioners, nurses, and physicians.
• Demonstrates proficiency in operating multiple manufacturers programs and remote websites. Evaluates specific manufacturer’s algorithms and device functionality.
• Provides independent direct patient care by performing interrogations and reprogramming of pacemakers, defibrillators, implantable loop recorders and other devices.
• Manages the device work queue to provide care for remote and on-site patients.
• Develops and maintains a computer database of all pacemaker and defibrillator patients in the region to ensure appropriate management of all studies.
• Conducts specialized ambulatory cardiac diagnostic studies.
• Reviews and interprets applicable diagnostic information for all device alerts including echo results (ejection fractions, left atrial size, and valve abnormalities), anticoagulation status, and antiarrhythmic drug therapy. Provides MD with alerts.
• Documents patient care and physician orders related to devices within WakeOne.
• Communicates a teaching plan to the patient and family for each implantable device, would care, and remote monitoring. Communicates information and instructions between patient and EP physician.
• Responsible for correct charge capture and review billing.
• Educates and tracks patients involved in device recalls, assuring they receive the FDA and industry recommendation for care and follow-up. Coordinates care plan with Electrophysiologist.
• Assists with clinical trials as requested and provide accurate documentation of device settings, specific tests, diagnostics, and any other information required for study protocols.

SKILLS/QUALIFICATIONS:

• Good oral, written, listening and interpersonal and communication skills
• Knowledge of Cardiac Rhythm Management (CRM) vendors and devices
• Proficient computer skills and electronic management of medical records
• Ability to provide direct and indirect patient care
• Flexibility with work schedule, possible work from home to maintain scheduled patient follow-up during inclement weather
• Time management skills

About Us:

Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.About the Team:Mission, Vision and Culture CommitmentsMissionTo improve health, elevate hope and advance healing – for all.VisionTo be the first and best choice for care.Culture CommitmentsWe create a space where all BelongWe Work as One to make great things happenWe earn Trust in all we doWe Innovate to better the now and create the futureWe drive for Excellence – always