Call Center Sales Representative – Fully Remote

Job Summary:

Fast track your Career while working from the comfort and convenience of your home.

TSD Global is accepting applications for Work From Home Call Center Representatives.

The work is exciting – and we make it fun! You will be continuing subscriptions and trials to existing customers all from the comfort of your home!

We also have a monthly stipend incurred by internet services and other utilities.

We offer:
• Competitive hourly wages and up to an additional $350 bi-weekly in commission potential
• Two base hourly pay raises during the first year of employment
• 100% Paid Virtual Training
• Advancement opportunities in virtual leadership, training, quality, and workforce management roles
• 401k Plan
• Medical, Dental, and Vision Insurance after only 90 days for Full Time
• Free Satellite Radio service perks
• $22 monthly internet stipend for those who qualify

Specific Job Responsibilities
• Contact existing customers on behalf of North America’s Leading Broadcast Entertainment Company
• Upgrade or re-subscribe their services utilizing state-of-the-art technology and client relationship management systems
• Deliver sales (number of contacts, number of leads/conversions/sales, etc) results that meet client performance objectives.
• Deliver productivity results (contacts/hour, sales per hour, accuracy) that meet client performance objectives.
• Adhere to standard contact procedures and attempt to build relationships, build support for client products and services, and overcome prospect objections.
• Adhere to operational processes, PCI compliance, client standards, and program standards.

Requirements:
• Must be an Indiana Resident
• Private and secure workspace at home free from background noise or distractions
• Sales, Call Center, Upselling, Retail Sales, or Customer Service Experience are highly preferred
• Professional vocabulary
• Excellent communication skills both oral and written
• Assertive, quick thinking
• Excellent schedule adherence and attendance
• Prior work-from-home call center experience is a plus!
• Good computer skills

Technical Requirements:

· Must provide your own Computer or Laptop

· Internet Connection – Direct wired connection: Minimum of 25 Mbps download and 10mbps upload of DSL, Fiber Optic, or Cable (no dial-up, satellite, and mobile broadband connections)

· Windows 10 Desktop or laptop current on all security updates

· High-quality noise-canceling wired USB headset

· Dual Screen Set-up – a separate 19” monitor with 1280×1024 minimum resolution (this does not include monitors associated with an All-In-One (AIO) unit)

· Webcam

· Free space – 5 GB

· Processor speed – Dual Core @3 GHz or better OR Quad Core @2GHz or better

· RAM Required – 8 GB

· Anti-Virus – Full versions of Windows Defender or Essentials

Company Overview

TSD Global, a subsidiary of Movate Inc, has been a leader in customer service solutions since 1989. With contact centers across the U.S., US Work From Home, Philippines, and South Africa, we leverage state-of-the-art technology to manage customer support and sales campaigns for some of the world’s largest companies.

Job Types: Full-time, Part-time

Pay: From $10.00 per hour

Benefits:
• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance
• Work from home

Shift:
• Day shift
• Evening shift

Supplemental Pay:
• Commission pay

Application Question(s):
• Do you have outbound calling experience in lead generation, collections, sales or another capacity rather than CCE?
• Do you have a dual monitor set up RAM Required 8 GB. Free space – 5 GB. Intel or AMD Processers with 4 threads or higher. MacBook, Chromebook and Snapdragon processers are not accepted.

Work Location: Remote