Call Center Representative - job 1 of 3

Job Summary

A company is looking for a Call Center Representative to assist customers in a fast-paced environment.

Key Responsibilities

• Support customer inquiries and insurance policy needs by answering questions regarding coverage, rates, and billing issues
• Care for customers recently in accidents by demonstrating empathy and setting up new claim reports
• Offer additional products to customers while servicing their unique needs

Required Qualifications

• A minimum of two years relevant work experience
• OR a minimum of two years post-secondary education
• Ability to multitask and navigate multiple computer systems
• Customer service experience
• Availability for full-time work including evenings and weekends