Call Center Customer Service Representative: 1-3 Years of Experience – Orlando, FL

About the position

Are you looking to launch your career with a stable, growing company? We are seeking an enthusiastic and reliable Call Center Customer Service Representative for our client’s Orlando location. This is a full-time, entry-level opportunity that offers career growth, a collaborative team environment, and the chance to learn key business operations—including some light warehouse support duties.

Responsibilities
• Accurately enter customer quotes and orders using our internal system
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• Communicate with customers and suppliers to provide updates on order status
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• Deliver a professional and friendly experience on every call
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• Learn and use Salesforce ERP system and product catalog
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• Assist with pulling and packing customer orders
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• Help with basic shipping and receiving tasks
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• Conduct light inventory checks and cycle counts
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• Contribute to a clean, organized workspace

Requirements
• 1–3 years of experience in a call center, retail, or customer service environment
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• Strong communication and organizational skills
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• A team player with a positive, can-do attitude
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• Comfortable lifting up to 50 lbs when helping in the warehouse
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• Quick learner with basic computer proficiency

Nice-to-haves

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Benefits
• Competitive salary ($40K+)
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• Full benefits package
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• 401(k) + profit sharing
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• Supportive leadership and team
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• Career development and training opportunities