Business Systems Engineer

Job Summary

A company is looking for a Business Systems Engineer.

Key Responsibilities

• Analyze, design, and implement business systems solutions to optimize operations
• Collaborate with stakeholders to identify needs and develop documentation, including process flows and policies
• Facilitate training sessions and act as a liaison between IT and operational teams

Required Qualifications

• Bachelor's degree in information technology, Computer Science, Business Administration, or a relevant field, or equivalent experience
• 3+ years of experience in a Business Systems Engineer role preferred
• Knowledge of ITIL principles, processes, and practices
• Design and development skills using ITIL tooling, Jira, Confluence, and related platforms
• Technical training and/or certifications are preferred