Business Process Improvement Specialist

Job Summary

A company is looking for a Business Process Reengineering Specialist to lead project-based process improvement initiatives across departments.

Key Responsibilities

• Map and refine core workflows with process owners, documenting current and future state workflows
• Create clear, role-based SOPs that drive adoption and align with internal training needs
• Design for AI enablement and workflow automation by identifying suitable steps for automation

Required Qualifications

• 3-5 years of experience in Business Process Improvement, Operations, or Consulting
• Experience facilitating cross-functional workflow mapping and process optimization
• Skilled in developing clear, structured SOPs and documentation
• Strong understanding of handoffs, dependencies, exceptions, and decision points
• Familiarity with tools like Lucidchart, Google Workspace, and project trackers