Bilingual Virtual Assistant – Airbnb Guest Messaging & Coordination

We are looking for a responsible and responsive virtual assistant to help manage guest communications and coordinate with local staff for a small rental property in rural Guatemala.

Hours & Pay

Base: 1 hour/week (covers guest messaging and light coordination)

Initial training/onboarding: 2 hours, paid

Additional $1-2 per completed task (e.g., resolving an issue, coordinating with staff)

Average: 3–4 guest check-ins per month

Main Tasks

Send 3 scheduled messages per reservation (copy templates)

Be available “on call” via W.A. to:
• Answer basic questions (based on existing info provided by us)
• Coordinate simple tasks with staff via W.A. (cleaning, maintenance, etc.)

Tools Used

W.A. (3 groups: cleaning team, maintenance, guests)

Notion (guide with FAQs, message templates, instructions)

✅ Requirements
• Reliable and responsive communication
• Resourceful and proactive to solve problems
• Organized and detail-oriented
• Professional English and Spanish
• Based in Mexico or Central America

Potential for Growth

If the working relationship goes well, additional responsibilities and hours may be offered over time.