Bilingual Customer Service Representative - job 1 of 8

Job Summary

A company is looking for a Customer Service Representative - Bilingual (French Canadian).

Key Responsibilities

• Answering phones, emails, and live chat from customers
• Professionally responding to customer inquiries and escalating priority issues
• Recording details of customer interactions and following up on complicated cases

Required Qualifications

• 1 year of customer service-related experience (preferred)
• 1 year of call center experience (preferred)
• Basic knowledge of computers (required)
• Fluent in English and French (required)
• Excellent grammar, punctuation, and spelling (required)