Benefits Call Center Representative

Job Summary

A company is looking for a Benefits Call Center Representative.

Key Responsibilities

• Handle incoming calls regarding employee benefits, including healthcare and retirement
• Manage a steady volume of calls while navigating multiple systems
• Provide excellent customer service to create positive experiences for clients

Required Qualifications, Training, and Education

• Previous call center experience with high volume calls
• Experience with healthcare and employer benefits is preferred
• Proficiency in keyboarding and MS Office
• High school diploma or GED
• Must be 18 years of age or older