Arizona Assistant Collections Manager

Job Summary

A company is looking for an Assistant Collections Manager.

Key Responsibilities

• Oversee complaints management, including tracking and trend analysis
• Serve as the primary contact for collections-related inquiries and manage operational exceptions
• Collaborate with cross-functional teams to drive process improvements and ensure compliance

Required Qualifications

• Bachelor's degree preferred; High School Diploma or GED required
• 4+ years of experience in the financial services industry, focusing on collections or operations
• Strong understanding of banking regulations and industry standards related to collections
• Experience with complaint management systems and processes
• Proven project management capabilities with a track record of leading cross-functional initiatives