Agile Program Support Specialist

Job Summary

A company is looking for an Agile Program Support Specialist to support Agile teams and product managers in delivering digital services.

Key Responsibilities

• Streamline Agile reporting by validating and compiling key metrics for internal and client-facing reports
• Optimize tooling and workflows by providing expert-level support in collaboration tools and automating processes
• Assist with issue and bug management by tracking and documenting recurring problems and contributing to process improvements

Required Qualifications

• 5+ years of experience managing Agile IT projects in roles such as Scrum Master or Project Manager
• 3+ years of experience on large-scale digital service or IT projects, preferably in State or Federal Government
• Bachelor's degree or 4 additional years of relevant experience in lieu of a degree
• Expertise in Jira, including process automation and dashboard creation
• Proficiency in collaboration tools such as Slack, Mural, Confluence, MS Teams, and Google Suite