Director, AI Agents

ABOUT US:

Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always-available, and ready to take action. Power better support, sales and operations – with way less effort.

Our founders, Alex Levin and Rebecca Greene helped build Angi (Angie’s List, HomeAdvisor and Handy) to over $1.5B in revenue, and the rest of our team is made up of customer-obsessed, fun and hardworking team members across product, engineering, marketing, sales and more! We are based in New York City.

We share a common set of values that we look for in every new hire:

*Customers are royalty

*Data beats opinion

*Fast-paced execution wins

*Growth mindset

*Enjoy the journey

Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!

ABOUT THE ROLE:

We are seeking a Director or Senior Director, AI Agents to drive the growth and success of our AI Agents. Reporting directly to the CEO, you will work on GTM and product-related projects to help achieve our ambitious goals.

As the Director, AI Agents, you’ll take ownership of some of the most critical GTM initiatives to drive AI adoption with new customers and key product initiatives to help product ensure AI Agents deliver for our customers.

This role is for someone who doesn’t know the meaning of “not my problem” and loves blending technical understanding with GTM thinking. It’s a unique opportunity to work with founders at the forefront of AI innovation and shape the future of AI-powered communication. Whether you are a former CS undergrad who went into business or an MBA graduate with technical chops, this is your opportunity to lead from the front.

• Own projects to drive revenue for the AI Agents product line.
• Drive AI adoption across key customers.
• Partner with go-to-market and customer success teams to ensure AI agents deliver measurable value.
• Collaborate with engineering and product teams to develop and scale AI capabilities.
• Identify and prioritize market opportunities to expand AI Agent applications.
• Manage key GenAI vendor relationships and stay updated on industry advancements. 
• Provide data-driven insights & reports for leadership, clients, and the board.
• Contribute to Regal.ai’s overall strategic direction as a key leadership team member.

• 7-15+ years of experience.
• Proven track record of scaling from 0 to 1. Ability to focus on the right problems and execute rapidly.
• Technical understanding of how to build products with knowledge of GenAI and AI Agent technologies, particularly in customer communication (CS background a plus).
• Data-driven with strong analytical skills (Excel, SQL, and data visualization tools).
• Exceptional organizational skills with the ability to manage complex initiatives.
• Strong written and oral communicator.

• We care about your health! 
• Medical, Dental, and Vision plans - 80% covered by the company
• Flexible PTO & 11 paid holidays/year 
• We care about future you!
• 401k Plan
• Paid parental leave
• Pre-tax commuter benefits 
• We care about connection!
• In-office breakfast and snacks daily
• Happy hours, team outings, & annual off-sites
• Complete laptop workstation 
• & more to come!

POSITION LOCATION & OFFICE DETAILS:

This position is only available in New York City (HQ- NoMad). Hybrid roles are required in office T/W/TH and office optional M/F. Covid vaccination policy in place.