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2025 Part-Time Arena Services Staff

Company Description

The New York Red Bulls are one of 30 Major League Soccer (MLS) teams. RBNY, one of the ten charter clubs of MLS, has competed in the league since its founding in 1996. The Red Bulls play home matches at Red Bull Arena (RBA) in Harrison, New Jersey. The three-time MLS Supporters' Shield Winners are owned by the Austrian beverage company Red Bull, for which the team is named. The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams.

Position Summary

The New York Red Bulls Operations Department are looking for motivated and hardworking individuals to join to our Arena Services staff. The season(s) will get under way in late February and carry on through until the end of the calendar year. This role is a unique opportunity to join the club and gain comprehensive understanding of operations at NYRB and Red Bull Arena (RBA). Experience will also include working match days for 2023 NWSL Champions NJ/NY Gotham FC. In addition to soccer events (MLS, MLSNP, NWSL), chosen applicants will likely be exposed to dark day assignments, special events, stadium projects, and potential requested support at the first team training ground.

This position will serve as the first face and experience that fans will encounter at Red Bull Arena. Candidates who will excel in this role must be ready to make a positive first impression, treat people with a professional level of hospitality expected at RBA, and be knowledgeable to answer questions from our guests.

Job Description

  • New York Red Bulls (MLS) Matches @ RBA, NJ/NY Gotham FC (NWSL) Matches @ RBA, International Matches @ RBA.
  • Support operations of RBA, as well as stadium setup, breakdown, staging and conversion for matches.
  • Coordinate with other Red Bull New York departments to ensure successful event planning and execution.
  • Liaise with outside parties (visiting teams, referees, league officials, vendors, partners, etc.) to ensure all needs are met.
  • Other designated assigned duties.

Qualifications

  • An individual with the ability to lift 50+ pounds and perform moderate labor over the course of a full event (8-12 hrs). Must be able to work outdoors in varying weather conditions (heat, cold, rain, etc.).
  • Experience showing professionalism around pro athletes/teams, while maintaining composure and effectiveness under pressure and changing conditions in a team environment. 
  • Ability to meet deadlines; accomplish work in order of priority; effectively multitask and deliver consistently at a high level.

Additional Information

Due to the cyclical nature of the entertainment industry, you may be required to work varying schedules to reflect the business needs of the company.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.

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What You Should Know About 2025 Part-Time Arena Services Staff, Red Bull

Are you ready to kick off an exciting journey with the New York Red Bulls? We're on the lookout for the enthusiastic 2025 Part-Time Arena Services Staff to join our dynamic Operations Department at the iconic Red Bull Arena in Harrison, NJ! If you’re passionate about soccer, eager to learn, and enjoy the thrill of match days, this is the perfect opportunity for you. Here at the New York Red Bulls, we pride ourselves on offering an exceptional fan experience, and as part of the Arena Services team, you will be the first point of contact for attendees. Dive into the action as you assist in the setup and breakdown of events, support operations during MLS, NWSL, and international matches, and collaborate with different departments to execute successful events. You'll interact with players, officials, and various partners, honing your hospitality skills as you greet fans and address their inquiries with knowledge and professionalism. This role is not just about match days; you'll also get involved in special events and projects while working in a fast-paced, team-oriented environment. We welcome applicants who can lift heavy objects and work in varied weather conditions while maintaining a professional demeanor. Ready to join a club that values camaraderie and growth? Come be part of something special with the New York Red Bulls!

Frequently Asked Questions (FAQs) for 2025 Part-Time Arena Services Staff Role at Red Bull
What does the role of 2025 Part-Time Arena Services Staff with the New York Red Bulls entail?

The role of the 2025 Part-Time Arena Services Staff at the New York Red Bulls involves supporting the operations of Red Bull Arena during various matches and events. This includes setting up and breaking down the venue, coordinating with different departments, and ensuring a positive experience for fans and guests.

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What qualifications do I need to apply for the 2025 Part-Time Arena Services Staff position at the New York Red Bulls?

To apply for the 2025 Part-Time Arena Services Staff position at the New York Red Bulls, candidates should be able to lift 50+ pounds and perform moderate labor, work outdoors in various weather conditions, and maintain professionalism in a dynamic team environment.

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How can I contribute to the fan experience as a 2025 Part-Time Arena Services Staff member with the New York Red Bulls?

As a 2025 Part-Time Arena Services Staff member, you'll serve as the first point of contact for fans at Red Bull Arena. By greeting attendees enthusiastically, answering questions knowledgeably, and maintaining a helpful attitude, you can significantly enhance the overall fan experience during matches and events.

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Are there opportunities for growth while working as a 2025 Part-Time Arena Services Staff for the New York Red Bulls?

Yes! Working as a 2025 Part-Time Arena Services Staff for the New York Red Bulls not only provides the chance to gain valuable experience in event operations but also the potential for further opportunities within the organization as you showcase your skills and dedication.

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What types of events will I assist with as a 2025 Part-Time Arena Services Staff member with the New York Red Bulls?

As a 2025 Part-Time Arena Services Staff member with the New York Red Bulls, you will assist with various events, including MLS and NWSL matches, international games, and special events at Red Bull Arena. You'll gain firsthand experience in managing diverse event operations.

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What can I expect in terms of working hours as a 2025 Part-Time Arena Services Staff with the New York Red Bulls?

Working hours for the 2025 Part-Time Arena Services Staff with the New York Red Bulls can vary based on event schedules. This may include evenings, weekends, and holidays, reflecting the cyclical nature of the entertainment industry.

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What kind of support will I receive as a new member of the Arena Services Staff at the New York Red Bulls?

As a new member of the Arena Services Staff at the New York Red Bulls, you will receive training and support from experienced team members. You will learn about operational procedures and best practices to ensure a successful transition into your role.

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Common Interview Questions for 2025 Part-Time Arena Services Staff
How do you handle high-pressure situations during a live event as a 2025 Part-Time Arena Services Staff member?

In high-pressure situations, staying calm and focused is essential. I prioritize tasks based on urgency, communicate effectively with my teammates, and remain adaptable to changing circumstances to ensure a smooth event.

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Can you give an example of a time when you provided excellent customer service?

I remember helping a family at a sports event who couldn’t find their seats. I escorted them personally, making sure they were comfortable and informed about the match. Their appreciation showed that genuine hospitality makes a big difference.

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What experience do you have with physical labor and working outdoors?

I have experience in physically demanding roles, including setting up events that require heavy lifting and labor. I'm comfortable working outdoors and can adapt to various weather conditions while maintaining my productivity.

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How would you describe your teamwork skills in a fast-paced environment?

I thrive in teamwork settings, especially in fast-paced environments. I believe in open communication and collaboration, which allows us to support each other while efficiently accomplishing our tasks.

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What do you know about the New York Red Bulls and their operations?

The New York Red Bulls are a prominent MLS team known for their passionate fanbase and commitment to soccer development. Their operations involve coordinating events, providing excellent service, and contributing to a vibrant and enjoyable match-day atmosphere.

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How would you ensure a positive experience for fans attending events at Red Bull Arena?

To ensure a positive experience for fans, I would greet them warmly, be ready to assist with any questions or needs they may have, and maintain a professional and friendly demeanor throughout their visit to Red Bull Arena.

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What steps would you take to collaborate with multiple departments during an event?

Effective communication is key. I would actively engage with representatives from other departments to understand their needs, share updates, and ensure alignment to guarantee that all aspects of the event go smoothly.

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Describe a time when you had to adapt to changing conditions during an event.

During a severe weather incident at an outdoor event, I quickly coordinated with my team to relocate guests to a safe area while providing timely updates about the situation. This quick adaptation ensured everyone's safety and comfort.

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What motivates you to work in an arena services role?

I'm motivated by the energy and community spirit of sports events. Being part of an organization like the New York Red Bulls allows me to connect with fans and contribute to their memorable experiences.

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How do you prioritize tasks when managing multiple responsibilities at an event?

I prioritize tasks by assessing their urgency and importance. Creating a quick action plan based on event timelines enables me to manage my responsibilities efficiently while remaining focused on delivering excellent service.

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Check out redbull.com/jobs to contact or comment and apply for job openings in Marketing, Media, Sales, Finance, Operations, Human Resources and IT. We are all unique with different strengths passions and goals take Red Bulls free www.wingfinder....

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Part-time, on-site
DATE POSTED
November 29, 2024

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