Contracts & Legal Manage, Europe

Summary 

The Contracts & Legal Senior Manager will play a critical role within Prosci Europe’s legal team, driving excellence in contract negotiation and administration, data privacy, and legal compliance. This role will focus primarily on leading the negotiation of client contracts and providing strategic legal oversight across a range of commercial agreements, including government, vendor, partner, and Associate agreements. 

The successful candidate will bring a strong track record of negotiating a broad spectrum of agreements, including NDAs, MSAs, PSAs, DPAs, RFPs, RFQs, license agreements, SOWs, and SaaS contracts - while effectively communicating Prosci’s contractual positions and maintaining a calm, professional approach in client interactions. 

In addition to contract leadership, the role will support Prosci Europe’s broader risk management efforts, with responsibilities including data privacy compliance (GDPR and global data privacy laws), insurance matters, and information security. The ideal candidate will possess strong business judgment, exceptional attention to detail, and a proactive approach to managing legal and regulatory risk. 

Scope & Responsibilities 

People Leadership (approximate 20%) 

• Develop & Define annual goals and objectives for the Contracts & Legal team and support each team member to achieve their set of goals.  

• Provide ongoing support to the team by equipping individuals with the necessary tools, resources, and guidance, while proactively identifying and removing obstacles to enable efficient and effective task completion.  

• Act as a positive role model for Prosci’s values in all interactions with clients, team members, peers, and other colleagues within Prosci.  

• Monitor team performance and implement corrective actions via coaching and direction as required. 

• Hire and onboard employees as needed. 

• Conduct team member 1:1 meetings for collaboration, alignment and productivity. 

• Participate in Manager meetings and fulfil any follow up actions required. 

• Manage team schedules, including creating contingency plans for planned and unplanned absences. 

Contracts (approximate 55%) 

• Leads and improves the contract process by collaborating closely with internal stakeholders and making recommendations to streamline the contract negotiation process.  

• Identifies contractual issues or areas of concern, balancing competing interest of client requests and Prosci’s risk threshold to progress negotiations and proposes solutions with little or no supervisory assistance.  

• Guides and negotiates for legal compliance within complex contractual and regulatory requirements.  

• Ensures contracts are administered and monitored to maintain compliance with the terms of agreement.  

• Understands and clearly communicates the rationale for standard contractual clauses, both in writing and orally.  

• Coordinates with internal stakeholders on agreement statuses and prioritize contracts according to strategic goals.  

• Assists with accurate and complete files of contracts and records.  

• Liaison with the Prosci Legal & Risk Centre of Acceleration. 

Risk Management (approximate 25%) 

• Review and complete client data privacy addendums and client data privacy and information security inquiries. 

• Participate in privacy professional organizations and interests' groups to stay abreast of relevant privacy regulations and events. 

• Respond to inquiries from European stakeholders regarding Prosci’s insurance coverages/requests for COIs. 

• Perform initial reviews of new vendor submissions for risk concerns and log approved vendors in vendor database via Vanta compliance software. 

• Assist in maintaining Prosci's Risk Register via Vanta compliance software. 

• Participate in and assist in preparing for quarterly Information Security Management System (ISMS) Governance Council meetings. 

• Assist in organizing annual ISO 27001 policy reviews and in prepping evidence for annual information security audits, including the ISO 27001 audit and Microsoft SSPA audit. 

Competencies, Skills & Qualifications 

Competencies 

• Manages complexity – Ability to prioritise conflicting demands in a fast-paced environment with a proactive approach to deadlines. 

• Communicates with clarity and influence – Effectively articulates complex legal concepts, risk considerations, and the rationale behind standard and non-standard contractual provisions, both in writing and verbally. Provides timely, strategic, and practical guidance to stakeholders across the organization, fostering understanding and informed decision-making.  

• Customer focus – Proactive attitude with a focus on relations-building with both internal and external customers.  

• Demonstrates exceptional attention to detail and strong organisational capabilities in managing complex legal matters. Anticipates business and client needs, prioritises effectively, and drives timely execution of deliverables with a proactive, solutions-oriented approach.  

• Collaborates – Builds relationships, serves as a trusted partner and works collaboratively with others to meet shared objectives.  

• Optimises work processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.   

• Plans and aligns – Planning and prioritising work to meet commitments aligned with organisational goals. 

Technical/Functional Skills 

• Contract law and legal framework – understanding contract principles, legal terms, and contract law is essential. This includes knowledge of different types of contracts, contract formation, interpretation, and enforceability.  

• Legal Risk Management – Applies sound legal judgment to identify, assess, and mitigate risks across a wide range of contractual, regulatory, and commercial matters.  

• Understanding and application of GDPR and ISO 27001 principles. 

• Proficient user of Microsoft 365; Experience with a Contract Lifecycle Management system is a bonus. 

Qualifications 

• Bachelor’s Degree in, law, business administration, management or a related field.  

• Chartered Institute of Procurement & Supply (CIPS) or European equivalent is desirable.  

• 10+ years of relevant experience in contract & risk management, commercial management, procurement or related field. 

• 3+ years of managerial experience  

• Proven ability to assume increasingly challenging responsibilities. 

Additional Preferences 

• Experience with Salesforce or similar CRM applications, document generation software, and/or electronic signature platforms is preferred but not required.  

• Languages: Required English (full proficiency) and French, particularly for conducting negotiations and drafting legal documents in French to ensure compliance and precision in contract terms. 

Additional Role Data 

• Position reports to: Director, Legal Services 

• Job Band: People Leader 

• Job level: 5 (Senior Manager) 

• Supervisory Responsibilities: Number of direct reports and/or roles: 1+ Contract Specialist/Trainee: 1x external contract expert (if required) 

• Key Stakeholders: All internal Prosci Europe functions & Certain Global Market functions 

• Work location:  Remote 

• Travel expectations: 5% 

At Prosci, you’ll find more than a job. Here, you can contribute to meaningful work in the world, enhance your overall wellness, co-create your professional experience, and learn and grow. Our global team is rich in experiences and passion for helping our clients create change success.

We offer a competitive compensation package including participation in an annual bonus scheme, LinkedIn Learning access, and multiple employee-led interest and resource groups.

Prosci is an equal opportunity employer that is committed to inclusion and diversity. Employment opportunities at Prosci are available to all applicants, without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or any other legally protected characteristics. You can learn more about our efforts to build a more inclusive, equitable and diverse organisation: https://www.prosci.com/about/dei

By applying for this role you are consenting to your personal data being shared with Prosci Inc (USbased), or Nexum Group SRL AND/OR any of its group entities trading as Change Management Africa SARL, CMC Italy SRL, CMC Partnership Asia PTE Ltd, CMC Partnership Global Ltd, CMC Partnership SA (PTY) Ltd, CMC Partnership (Schweiz) GmbH , NEXUM Belgium SPRL, NEXUM France SARL, NEXUM Luxembourg SA, NEXUM Nordics ApS, NEXUM Switzerland SA. This means that your data may be shared and/or stored outside of the country of application for up to 5 years, in the locations of any of the aforementioned affiliates or with Prosci Inc in the United States, for the purposes of reviewing your application and presenting you with any suitable future employment opportunities.

About Prosci

Founded in 1994, Prosci is a global leader in change management and the provider of choice for 80% of Fortune 100 companies. Prosci combines scientific research with the people side of change to deliver results-focused solutions that enable clients to achieve change outcomes and grow organizational change capability. Prosci maintains the industry’s largest body of change management research—the basis for the company’s tools, methodologies, advisory services, and role-based development programs. To date, Prosci has certified over 100,000 change management practitioners worldwide.

The company is headquartered in Fort Collins, Colorado, with offices in Europe, Australia, Brazil, Canada, Chile, Colombia and Mexico , plus a number of Prosci Partners around the globe. Prosci is continually expanding directly and through its global partner network to ensure change success for clients no matter where they are located.