IT Consultant

Procept Associates Professional Services Limited (Procept Africa) is a franchisee of Procept Associates Ltd, Canada.  We specialize in consulting, training, and solutions, through a network of associates and partners, using best practice frameworks in Canada, Nigeria, South Africa, Zambia, Ghana, Rwanda, Kenya and now Uganda.

Procept is currently recruiting to fill the position of IT Consultant, Management Systems. The IT Consultant will support the evaluation and review of organizational management systems in line with relevant ISO standards. This role involves assisting in the assessment of company practices to ensure compliance with standards such as ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 20000-1 (IT Service Management), ISO 22301 (Business Continuity), ISO 27001 (Information Security), ISO 45001 (Occupational Health & Safety), and related frameworks. The Analyst will contribute to analyzing system effectiveness, documenting findings, and ensuring alignment with internal policies, procedures, and regulatory requirements.

Supporting the Team Lead in the following areas:

1. Initiation and Governance:

• Preparing Project Requirement Document
• Establishing Project Organization and Governance
• Preparing Project Charter
• Preparing Kick-Off Meeting slides for Steering Committee
• Preparing Kick-Off Meeting slides for Project Team

1. Assessment:

• Establishing Assessment Criteria
• Preparing Assessment Tool
• Establishing Assessment Schedule
• Conducting Assessment
• Analyzing assessment outcomes
• Preparing Assessment and Gap Analysis Report including recommendations
• Presenting Assessment and Gap Analysis Report

1. Planning:

• Establishing a project plan based on the outcome from assessment and previous implementation approaches.

1. Executing:

• Coordinate the work for each remediation action until completion
• Coordinate the work for each project objective until completion
• Gather data required to support the work required for each phase of the assignment
• Coordinate all workshops required to address remediation actions and project objectives
• Prepare draft deliverables including documentation
• Review the work of all the team members

1. Closing:

• Validate that all remediation actions and project objectives have been completed and closed
• Prepare Project Closeout report
• Obtain Project Completion Form from client
• Obtain Client testimonial

1. Meetings and Governance (Monitoring and Controlling):

• Supervising, coordinating and reviewing the work of team members
• Prepare Progress Report for Project Team
• Prepare Progress Report for Steering Committee
• Present Progress Report to Project Team
• Establish and regularly update RAID-C Log
• Obtain Client testimonial
• Maintain relationship with Clients

• Minimum of a bachelor’s degree or HND from a reputable tertiary institution
• Minimum 1 - 2 years work experience
• Understanding of best practice frameworks including service management (ITIL); business continuity management (ISO 22301; Procept’s BCM Lifecycle; BCI and DRI); information security management (ISO 27001); business analysis (IIBA); project management (PMI, PRINCE2 and/or Agile); business relationship management (BRM Institute); IT Governance (COBIT, CISA, CISM, CGEIT); enterprise architecture (TOGAF) and ISO standards
• Proficient in the use of tools such as MS Office (Outlook, Word, Excel and PowerPoint)
• Excellent communication skills (written and verbal) are vital, with strong emphasis on presentation skills and report writing.
• Organizational, analytical, problem solving and time management skill.
• Must be able to work long hours and weekends to meet deadlines (clients and non-clients) in a fast-paced changing environment.
• Must be discrete and highly confidential
• Must be flexible enough to have alternating and extended work hours including ability to work virtually.