Director of Trainings & Operations - Healthcare

POSITION TITLE: Director of Trainings & Operations

LOCATION: ME/NH/VT Remote/ Hybrid

HOURS: Full Time,37.5hours/week, Salaried

POSITION PURPOSE:

 We're looking for a strong leader to guide our training team and help shape how our health centers work every day. In this role, you'll design and lead training programs that support our big-picture goals, while also helping to run smooth operations and support cross-team projects. If you're passionate about making a difference and love bringing people and processes together, we want to hear from you!

• Design and lead impactful training programs that align with PPNNE’s strategic goals.
• Supervise the training and support teams, ensuring staff are well-equipped to respond to health center needs.
• Manage our training platform (CAL)—assigning courses, tracking compliance, and supporting required drills and certifications.
• Drive improvements in health center operations by maintaining workflows, leading special projects, and streamlining processes.
• Oversee training compliance and budgets, ensuring all training meets organizational, state, and grant requirements.
• Support technology rollouts and system optimization, including EHR, Microsoft 365, and telehealth tools.

• Work with a group of dedicated professionals
• No late night or overnight hours 
• Collaborative Work Environment – PPNNE upholds high workplace values and patient service standards, fostering respect, engagement, and teamwork to create the best experience for employees and patients alike.
• Gain experience with a trusted leader in affordable, high quality, health care
• Make a Difference! - Make a direct impact in your community by providing patients with access to high quality & essential health care services 

• Pay Range - for this position is based on years of relevant work experience. Candidates with 3-6 years of experience can expect to earn between $72,000 – 86,000 per year. As experience increases, so does the rate of pay.

• Up to 3 weeks paid time off (increases with tenure) & up to 10 Paid Holidays
• Paid Parental Leave  
• Medical, Dental & Vision Insurance  
• PPNNE Funded Health Reimbursement Account to cover portion of medical deductible costs 
• 403b retirement account and 2% employer match eligibility
• Employee Assistance Program (confidential counseling and resources)  
• Employee referral bonuses  
• Employer Paid Short Term Disability & Life Insurance

• Bachelor’s degree in health care, business administration, health care science, education or related field and at least 3-5 years relevant experience working in a clinical health care setting and supervisory leadership experience (strongly preferred); or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired
• Experience with Epic Ambulatory (preferred)
• Commitment to issues around reproductive rights
• Flexibility, initiative, creative and curious thinking and an ability to learn quickly is required
• Travel within Maine, New Hampshire and Vermont is required, and overnight stays and/or extended work hours are essential to this position
• Ability to adapt to different adult learning styles

WHY JOIN PPNNE?

Planned Parenthood of Northern New England (PPNNE) was founded on the belief that everyone has the fundamental right to make decisions about their bodies and reproductive futures free from harassment or fear. Working for Planned Parenthood is more than just a job. Joining Planned Parenthood means becoming part of a mission-driven movement, where your work will help make sexual and reproductive health care more accessible to all.

Interested applicants please submit a cover letter and resume by visiting our website at https://jobs.lever.co/ppnne.   

Planned Parenthood of Northern New England welcomes diversity & is an Equal Opportunity Employer