Assistant Manager

Department: Operations
Reports to: Property Manager

Summary:

The Assistant Manager is an onsite leader that plays a key role in the delinquency and collection of rent to optimize the property’s cash flow and financial position. You will be a pinnacle part in the property’s success by ensuring that the financial functions and day to day operations are running smoothly and efficiently. The Property Manager will be reliant on this role to be their right hand in all things operations to ensure world-class service for our residents.  

What You’ll Do:

• Responsible for rent collections and accurately post all rent and other income in a timely and efficient manner
• Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing of evictions
• Assist in preparation and processing of all leases and related paperwork for approval by property manager
• Assist the property manager in preparation of weekly and monthly reporting requirements
• Responsible for helping property meet budgeted revenues, expenses, and Net Operation Income
• Assist in the recruiting and interviewing process
• Write up and file services requests from residents upon receipt, and take necessary steps to ensure timely response by appropriate staff
• Assist with supervising the maintenance staff in scheduling and, when necessary, directly scheduling property repairs with outside contractors as needed
• Address complaints and resolve issues in a timely and professional manner
• Assist with leasing responsibilities to maximize occupancy
• Participate in quarterly property inspections as well as during move-in and move-out
• Assist in maintaining key control of occupied and vacant units
  

Who We Are

PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US.  Our working environment is fun, collaborative, forward-thinking and purposeful.

PeakMade Real Estate is an Equal Employment Opportunity employer.

PeakMade’s Commitment to Diversity, Equity & Inclusion:

People Matter Most — and we mean all people.

At PeakMade Real Estate, the goal of collaborating to promote diversity and inclusion is at our core. We believe our differences should be celebrated and our experiences should be shared. We believe in creating a culture powered by the acceptance of others and promoting the involvement of everyone. We also believe in owning our responsibility to learn more about the differences that make us stronger, engaging and advocating for marginalized groups of people, and developing mutual respect for each other.

What You’ll Need:

• Previous experience in the multifamily property management industry; Student housing experience preferred.
• A high school diploma or equivalent.

• Communication skills that foster an environment of connection and belonging, teamwork and productivity.
• The knowledge of operation and financial concepts such as: budgeting, revenue, and NOI.
• Ability to create a respectful sense of urgency with rent collection
• Impeccable attention to detail and strong organization skills.
• A willingness to learn and an openness to feedback, coaching & mentorship.

What You’ll Get (Peak Perks):

• Potential monthly commission
• Housing discount (varies by property)
• 15 days of PTO + 2 additional “Wellbeing Days”
• Up to 12 weeks paid parental leave + one year of diapers, on us
• 401(k) Match
• Wellness initiatives, health team competitions and reward programs through LiveWell Program
• Employee Resource Groups
• Commitment to leadership training and growth opportunities
• Additional rewards and recognition