Italian Speaking Airline Customer Service Specialist - Athens (Remote in Greece) - job 1 of 2

Patrique Mercier Recruitment PT, a premier recruitment agency in Greece, is dedicated to matching passionate candidates with opportunities where they can excel in their native languages. We are currently looking for an Italian Speaking Airline Customer Service Specialist to join our dynamic team in Athens, with the option to work remotely within Greece. This role is perfect for individuals who are enthusiastic about providing high-quality customer support to airline passengers. In this capacity, you will assist Italian-speaking customers with inquiries, bookings, and travel-related issues, ensuring they have a seamless and enjoyable travel experience. If you are a skilled communicator with a passion for customer service, we would love to hear from you!

Responsibilities

• Provide excellent customer service to airline passengers in Italian.
• Assist customers with inquiries regarding bookings, cancellations, and travel information.
• Resolve customer complaints and concerns efficiently and professionally.
• Communicate important flight updates, policies, and procedures clearly to customers.
• Maintain organized records of customer interactions and transactions.
• Collaborate with colleagues to improve the customer service experience.
• Stay informed about airline services, promotions, and industry changes to guide customers accurately.

• Fluency in Italian is essential; proficiency in English is also required.
• Experience in customer service, ideally in the airline or travel sector.
• Strong communication and problem-solving skills.
• Ability to work effectively in a fast-paced, remote environment.
• Familiarity with airline booking systems and customer management software is advantageous.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....