Hebrew Speaking Customer Service for Public Transport Services Department

Discover a rewarding career opportunity with Patrique Mercier Recruitment ES as a Hebrew Speaking Customer Service Representative for the Public Transport Services Department. In this role, you will be a vital link between the public transport services department and Hebrew-speaking customers, providing assistance and support regarding various transportation inquiries. Your dedication to delivering exceptional customer service will contribute to a seamless and positive travel experience for all passengers. Join our team and play a key role in ensuring efficient and reliable public transport services!

Your Responsibilities

• Deliver excellent customer service to Hebrew-speaking customers requiring transportation assistance.
• Respond to customer inquiries and provide information about public transport services and schedules.
• Assist customers with ticketing, route planning, and any concerns or issues they may face.
• Maintain a friendly and professional manner to ensure customer satisfaction.
• Record customer interactions accurately for service improvement and tracking purposes.
• Collaborate with team members to achieve service objectives and enhance the overall customer experience.
• Participate in training sessions to stay informed about transport services and departmental updates.

• Your native language and nationality should be clearly stated in your C.V. and/or Cover Letter.
• Proficiency in Hebrew (both written and spoken) is required.
• Passion for customer service and assisting others in a public service environment.
• Prior experience in customer service is beneficial but not mandatory.
• Strong communication and interpersonal skills for effective customer interactions.
• Ability to remain calm and professional in demanding situations.
• Willingness to work in the public transport services department and assist customers efficiently.
• Desire to contribute to a smooth and positive travel experience for passengers.

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• . Above Average Greek Salary
• ·         Fully Paid Relocation Package ( flight, transfer and hotel )
• ·         Free Greek Lessons, discounts and other perks