Czech Speaking Customer Support for Virtual Assistant Department

🌈 Join Our Dynamic Team! Patrique Mercier Recruitment ES is excited to announce an opening for a Czech Speaking Customer Support representative in our Virtual Assistant Department. If you are fluent in Czech and passionate about providing top-notch support in a virtual setting, this is the perfect opportunity for you!

In this important role, you will assist Czech-speaking clients by offering support for various virtual assistant services, ensuring their queries are resolved efficiently and professionally. If you thrive in a flexible work environment and enjoy helping others, we would love to have you on board!

Your Responsibilities

• Deliver exceptional customer support to Czech-speaking clients through various communication channels.
• Assist customers with inquiries related to virtual assistant services and provide effective solutions.
• Document customer interactions accurately in our CRM system.
• Collaborate with team members to meet service goals and enhance customer satisfaction.
• Participate in ongoing training to stay informed about industry trends and service improvements.

• Fluency in Czech (written and spoken) is essential. Please ensure that your nationality and native language is clearly state in your C.V. and/or Cover Letter.
• Strong commitment to providing excellent customer service.
• Previous experience in customer support is a plus but not mandatory.
• Outstanding communication and interpersonal skills.
• A proactive team player with a can-do attitude.
• Strong analytical skills and attention to detail.
• Ability to work effectively in a remote setting while managing time efficiently.

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks