Czech Speaking Customer Support for Home Security & Alarm Systems Department

🔒 Secure Your Future with Us! Patrique Mercier Recruitment ES is excited to offer an incredible opportunity for a Czech Speaking Customer Support representative for our Home Security & Alarm Systems Department! If you are fluent in Czech and enthusiastic about helping customers safeguard their homes, this is the perfect role for you.

In this vital position, you will assist Czech-speaking customers with their inquiries related to home security and alarm systems, providing them with the support and knowledge they need to ensure their safety. We are looking for compassionate and knowledgeable individuals who want to make a real difference. Join us in creating a safer world for families!

Your Responsibilities

• Deliver exceptional customer support to Czech-speaking clients via various communication channels.
• Assist customers with questions regarding home security and alarm systems, addressing concerns and offering solutions.
• Maintain accurate records of customer interactions in our CRM system.
• Collaborate with team members to meet service objectives and enhance customer satisfaction.
• Participate in training to stay updated on products and industry trends.

• Fluency in Czech (written and spoken) is essential. Your nationality and native language should be clearly stated in your application.
• A strong commitment to providing high-quality customer service.
• Previous experience in customer support or technical support is advantageous but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player willing to assist others.
• Strong problem-solving skills and attention to detail.
• Interest in home security and alarm systems is a plus.

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks