Sales Account Manager - Italian Speaker 🇮🇹 - Paris based - F/H/X

ABOUT PARTOO

Partoo is a B2B SaaS scale-up who is committed to helping local businesses, large companies or SMEs to get closer to their customers. To do this, they have developed an all-in-one platform and different solutions that revolve around 3 value propositions: Get Found, Get Chosen and Get Clients.

Through these 3 propositions, they have developed several products that adapt to changes in the customer purchasing journey:

🔎 Get Found

Presence: Synchronize store information on main platforms (Google, Facebook, Waze, etc.), directories and GPS.

Store Locator: Help customers find the store that’s right for them with up-to-date local data and dedicated filters on retailer websites.

Social Media: Manage posts on Facebook, Google, Instagram, etc.

🎯 Get Chosen

Review: Centralize, reply to and analyse customer reviews received on Google and Facebook.

Booster: Get additional positive reviews on Google through SMS and QR codes.

🫱🏼‍🫲🏽 Get Clients

Messages: Centralize and reply to all chat messages received via Google Business Messages, Messenger and soon also via Instagram, WhatsApp, etc.

🗝 Some key figures

--> Happy at Work label and the best Glassdoor rating in the French tech environment 4.2/5 with more than 300 reviews ️️️️️⭐️⭐️⭐️⭐️

--> 350+ happy employees, 36 different nationalities, offices in Paris and Barcelona 🚀

--> They manage 300,000 points of sale and work cross-functionally with +650 chains (Carrefour, Generali, Toyota, Decathlon, Essilor, etc.) and +4,000 SMEs in around 100 countries.

💥 ROLE & IMPACT

At Partoo, we have two types of clients: the Enterprises, business that have more than 20 point of sales and the SMB's (Small & Medium businesses).

The SMBs division was created in 2020 and since then we've been working with more than 6,000 business across 5 countries, with a customer satisfaction rating of 4.9/5 and more than 850 reviews on our Google page!

Ready to become the go-to person for 500 Italian clients?

At Partoo, we're on a mission to help businesses get closer to their clients — and we’re looking for our next

Account Manager superstar to help us do just that in the Italian SMB market!

This isn’t just about managing accounts — it’s about building trust, growing partnerships, and making sure every client feels like they’re your one and only (even when you’ve got 499 others 😉).

💼 What will you be doing?

As an Account Manager at Partoo, you’ll be the main point of contact for a portfolio of around 500 Italian SMB clients.

You’ll help them get the most out of our solutions while making sure they stay happy, loyal, and growing with us.

• Manage and develop a portfolio of ~500 SMB clients in Italy
• Drive revenue growth through strategic upsell and cross-sell actions
• Oversee renewals and make churn a thing of the past
• Handle client onboarding and ensure a smooth start to the Partoo adventure
• Be a trusted advisor and day-to-day contact for your clients
• Collaborate with your fellow Account Managers and other teams to deliver the best client experience

• Someone who’s ready to play a central role in the success of both our clients and Partoo. Someone who’s commercially minded, client-obsessed, and thrives in a fast-paced environment with lots of interactions.
• A native Italian speaker with fluent English and/or French
• Experienced in Account Management, Customer Success or Sales
• Client-focused: You genuinely care about helping clients succeed
• Resilient & organized: You’ll be managing lots of clients, and they’re (rightfully!) demanding
• A team player: Our Italian squad is made of 2 AMs + Eva, the team manager (who, despite her name, is very French 🇫🇷) — we’re counting on you to complete this dream team trio!

• Fixed salary 33K + variable 12K
• Access to various internal sports activities (yoga, running, soccer, climbing, etc.) and a partnership with Gymlib (4,500 gyms and 300 activities).
• CSE benefits via Leeto as well as a Worklife card (meal vouchers, sustainable mobility package, CESU vouchers...).
• Health Insurance Alan and mental health prevention solutions
• 6 RTT days/year.
• 6 weeks of remote work/year (after one year of service) and 1 to 2 days of remote work per week.
• Internal/external events (theme parties, team and company seminars, Astérix Park...).
• Discover our eco-friendly offices in Paris 18 like on the first day (+ parking)

• 45 mins videocall with Chiara, TAM
• 1h videocall with Eva, Team Manager
• 1h with Romain, Chief Revenue Officer SMBs (onsite when possible)