Product Trainer (f/m/d)*

YOUR MISSION:

As a Product Trainer at Parloa, you will be responsible for delivering high-impact training programs focused on our SaaS products. Collaborating with cross-functional teams, you will play a key role in ensuring that our teams and users are proficient in utilizing our software to its full capacity. The ideal candidate will have a strong background in SaaS product training, excellent communication skills, and a passion for helping others succeed in a technology-driven environment.

IN THIS ROLE YOU WILL:

• Design and deliver engaging training programs for internal teams, customers, and partners, both in-person and virtually.
• Tailor content to suit diverse skill levels and user needs.
• Partner with the US team to align global training initiatives with local execution.
• Stay on top of product updates and trends, ensuring up-to-date training content.
• Serve as a product expert for internal and external stakeholders.
• Test new features and gather user insights to enhance training and inform product improvements.
• Implement knowledge checks to measure program effectiveness.

WHAT YOU BRING TO THE TABLE:

• 5+ years of experience in SaaS training, with a proven ability to build programs from scratch.
• Strong presentation skills, with experience training diverse audiences, including senior stakeholders.
• Familiarity with instructional design principles and adult learning theories.
• Comfort working independently in a satellite role while collaborating with global teams.
• Enthusiasm for technology and web-based platforms.

WHAT'S IN IT FOR YOU?

• Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture.
• Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI.
• Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health, weekly sponsored office lunches
• Competitive compensation and equity package.
• Flexible working hours, 28 vacation days and workation opportunities.
• Access to a training and development budget for continuous professional growth.
• Regular team events, game nights, and other social activities.
• Hybrid work environment. However, we love to build real connections and want to welcome everyone in our beautiful Berlin office on certain days.

Your recruiting process at Parloa:

Recruiter video call → Meet your manager → Challenge Task  → Meeting VP Product