Operations Trainer, Revenue Cycle Management

Job Summary

A company is looking for an Operations Trainer I, Revenue Cycle Management.

Key Responsibilities

• Deliver high-quality onboarding experiences and facilitate engaging training sessions
• Train staff on compliance with HIPAA, CMS, and payer-specific requirements to mitigate risk
• Track and report on learning outcomes and collaborate with teams to identify performance trends

Required Qualifications and Education

• Hands-on experience with practice management systems and electronic health records
• Proven track record of developing and delivering RCM training to staff
• Experience supporting customer-facing teams in Tech, HealthTech, or healthcare operations
• Strong facilitation skills and ability to create psychologically safe learning environments
• Familiarity with various payor types, including commercial insurance, Medicaid, and Medicare