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Product Designer, Business

About the Team

OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The ChatGPT team works across research, engineering, product, and design to bring OpenAI’s technology to the world. We serve a diverse audience of users who are already using ChatGPT daily in their lives and work.

We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.

Design plays a critical role here. To succeed in our mission, it’s crucial that we make our technology intuitive and accessible. We’re hiring a product designer to create products that are easy to use, beautiful, and push the boundaries of what’s possible. As an early team member, you’ll have a huge part in shaping our product direction and design culture. 

About the Role

In this role, you’ll collaborate closely with a small team of product designers and cross-functional partners to craft product experiences of today and tomorrow. You’ll work on the end-to-end design of new features and improvements across a range of OpenAI products. You’ll help chart our course into the future as we evolve our technology, product, and design paradigms.

This role is based in our Seattle location. We offer relocation assistance to new employees.

What you’ll do in this role:

  • Contribute to the overall design and product direction at OpenAI

  • Design and ship high-quality products and improvements, from early concepts to high-fidelity prototypes and visuals

  • Partner closely with engineering, product management, AI research, and design peers to define both long-term strategy and short-term tactics

  • Engage in user research to better understand our users and refine our products

  • Contribute to and evolve our design system

  • Help establish our design culture and grow our team

You might thrive in this role if you:

  • Have 4+ years of experience shipping larger scale software products

  • Have a portfolio showcasing strong UX, UI, and interaction design skills, with a high bar for quality and craft 

  • Love thinking through complex interaction design problems

  • Possess impactful communication and storytelling skills

  • Enjoy tackling ambiguous problems and shaping them into a clear vision

  • Get excited about being immersed in the AI research process and defining how AI-first products should look and behave

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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CEO of OpenAI
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Sam Altman
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What You Should Know About Product Designer, Business, OpenAI

At OpenAI, we're on a mission to ensure that general-purpose artificial intelligence benefits everyone. We’re looking for a talented Product Designer to join our dynamic team, where you will play an integral role in shaping our product direction and design culture. As part of the ChatGPT team, you’ll work cross-functionally with engineers, product managers, and researchers to create intuitive, aesthetically pleasing, and innovative products. Your work will involve anything from early concept design to high-fidelity prototypes and final visual enhancements, ensuring our users have a seamless experience. Creativity and a passion for problem-solving will help you thrive in this role, as you'll engage in user research to understand our audience better and refine our existing products. You'll have the opportunity to evolve our design systems and contribute to our overall design strategy at OpenAI. If you've got over four years of experience with significant software products, a strong portfolio, and a love for tackling complex design challenges, you'll find a welcoming home with us. Plus, we offer relocation assistance if you’re looking to join us in Seattle! Come help us forge a future where AI technology meets user needs with creative, impactful design at OpenAI.

Frequently Asked Questions (FAQs) for Product Designer, Business Role at OpenAI
What does a Product Designer at OpenAI do?

A Product Designer at OpenAI plays a critical role in crafting user experiences that make AI technologies intuitive and accessible. Collaborating with teams across product management, engineering, and research, you'll design new features and enhance existing ones, contributing to the future of AI product design.

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What qualifications are needed for the Product Designer role at OpenAI?

Candidates for the Product Designer position at OpenAI should have at least 4 years of experience in shipping large-scale software products. A strong portfolio showcasing UX, UI, and interaction design skills is crucial, along with impactful communication abilities.

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How important is user research for a Product Designer at OpenAI?

User research is vital for a Product Designer at OpenAI. It allows you to gain a deeper understanding of user needs and preferences, which helps refine product features and designs to better serve our diverse audience.

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What skills are essential for a successful Product Designer at OpenAI?

Successful Product Designers at OpenAI should have strong analytical skills for problem-solving, excellent storytelling abilities for communicating concepts, and a passion for immersive design methodologies. Experience in interaction design and visual communication is also vital.

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What is the design culture like at OpenAI?

At OpenAI, the design culture is collaborative and driven by a commitment to user-centric design. Designers are encouraged to experiment, share ideas, and grow together as they contribute to the evolving landscape of AI technology.

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Is relocation assistance provided for the Product Designer role at OpenAI?

Yes, OpenAI offers relocation assistance for new employees moving to join our Seattle team as Product Designers. We want to make your transition as smooth as possible!

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What technologies should I be familiar with as a Product Designer at OpenAI?

As a Product Designer at OpenAI, familiarity with design tools such as Sketch, Figma, Adobe XD, and prototyping tools is beneficial. Being updated on current design trends and AI technologies is also advantageous.

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Common Interview Questions for Product Designer, Business
Can you describe your design process?

When describing your design process during the interview, emphasize your approach to understanding user needs, creating prototypes, and iterating designs based on feedback. Highlight any specific frameworks or methodologies you use, such as design thinking or agile development.

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How do you handle feedback on your designs?

Discuss your approach to receiving constructive criticism. Share examples of how you incorporate feedback to improve your designs and how collaboration with team members enhances your work. Showing a positive attitude towards feedback is key.

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Give an example of a complex design problem you solved.

Prepare to narrate a specific instance where you tackled a complex design challenge, explaining your thought process, the solutions you explored, and the positive outcomes of your efforts. Focus on your problem-solving skills.

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How do you prioritize your design tasks?

Communicate a methodical approach to prioritization, including factors like user needs, project deadlines, and business goals. Describe any tools or techniques you use to stay organized and focused on high-impact work.

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What role does research play in your design process?

Emphasize the significance of user research in your design process by illustrating how you gather insights, conduct usability testing, and leverage data to inform your design decisions. Sharing examples of research impacting past projects can be very persuasive.

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What is your experience with design systems?

Discuss your familiarity with design systems, including any systems you've contributed to or created. Highlight how design systems improve consistency, usability, and efficiency in product design.

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How do you stay updated with design trends?

Talk about your strategies for staying current in design, such as following design blogs, attending conferences, participating in webinars, or engaging with design communities. Showcase your commitment to continuous learning.

Join Rise to see the full answer
Can you explain your interaction design philosophy?

Share your views on interaction design, focusing on how you ensure user engagement, accessibility, and a seamless experience. Discuss principles you consider essential in creating effective interaction designs.

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How do you collaborate with engineers in your projects?

Describe your collaborative process with engineers, including how you communicate design requirements and work together to solve technical challenges. Providing examples of successful collaborations can illustrate your teamwork.

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What makes a design project successful to you?

Discuss the indicators of a successful design project, such as user satisfaction, meeting business objectives, and your own learning and growth throughout the process. This will highlight your understanding of comprehensive project success.

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OpenAI is a US based, private research laboratory that aims to develop and direct AI. It is one of the leading Artifical Intellgence organizations and has developed several large AI language models including ChatGPT.

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CULTURE VALUES
Inclusive & Diverse
Feedback Forward
Collaboration over Competition
Growth & Learning
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 24, 2024

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