Operations Lead

Who We Are

OnMed is on a mission to significantly improve access to quality, affordable, and equitable care, especially in a world where both traditional and telemedicine channels of care are proving inadequate. OnMed’s patented CareStation is a virtual walk-in clinic where patients can get a personalized care experience in real time. Bottom line . . . we are a groundbreaking healthcare company with a singular goal - to make quality healthcare available to anyone, anywhere.

Who You Are

You are a highly motivated and organized strategic leader with a solid foundation in management consulting, business operations and a keen interest in process improvement. You have demonstrated a strong ability to learn quickly and adapt to new challenges. You are eager to drive transformational projects and initiatives across various functions, collaborate with internal teams and execute them flawlessly. You thrive in dynamic environments and are ready to take on all special projects with enthusiasm, knowing that your proactive approach and dedication will be key to your success. 

Role’s Responsibilities

• Partner closely with the Chief Operating Officer to drive high impact initiatives that will shape the future of the company across all teams
• Oversee transformative projects across various functions, engaging with senior leaders to tackle complex challenges, timelines, requirements, and deliver meaningful results
• Analyze business needs, identify operational gaps, and develop strategies to improve efficiency and effectiveness across functions
• Leverage data to measure project success, track key performance indicators, refine strategies as needed
• Develop and implement change management plans that foster acceptance and adoption of new initiatives across the teams
• Draft and deliver compelling and concise communications for variety of audiences including senior leaders and stakeholders
• Organize presentations, status reports, and summarize complex projects into easily digestible insights and action items
• Collaborate closely with other departments (sales, marketing, IT, legal, finance, people operations) to align operational goals and always ensure alignment
• Perform additional responsibilities as assigned by the Chief Operating Officer

Knowledge, Skills & Abilities

• Strong quantitative data and analytical skills and the ability to think logically and communicate clear data-driven discussions and decisions
• Solid organizational and thorough project management skills, and the ability to effectively manage multiple and competing priorities at the same time
• Exceptional written and verbal communication skills to interact with people and to present or facilitate meetings  
• Detail-oriented with advanced PowerPoint and Excel capabilities
• Ability to problem-solve independently and navigate complex issues or situations 
• Ability to build relationships with internal and external stakeholders 

Education & Experience

• Bachelor’s degree in business administration, management, finance, or a related field
• Senior Consultant or Manager role focused on strategy and operations at a tier 1 management consultant firm
• Demonstrated success working in a fast-paced environment and navigating ambiguity

Why Work With Us

This is an exciting and vibrant time to join OnMed for our next growth phase. You’ll have the opportunity to collaborate with a high-performing team, driven by our shared momentum and the meaningful impact we’re creating together. OnMed provides a competitive salary and benefits package, including unlimited PTO and paid holidays.

The base salary range for this role is $130,000 - $140,000 commensurate with the candidate's experience.

OnMed is a proud equal opportunity employer. All qualified applicants will be considered without regard to race, color, creed, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, marital status, veteran status, or any other category protected by law.

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