Gong Platform Manager
Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We’re building a world where Identity belongs to you.
The Global Field Enablement team
The Global Field Enablement team at Okta serves to build global enablement programs for sellers at scale. This team designs and executes initiatives focused on driving field effectiveness in role and meeting the objectives of the business.
The Gong Platform Manager opportunity
Reporting to Senior Manager of Enablement Systems, the Gong Platform Manager will lead the administration, optimization, and business alignment of Gong across our global revenue teams. You’ll be responsible for the end-to-end ownership of Gong, from configuration and integrations to driving adoption, enablement insights, and maximizing business impact.
This role sits at the intersection of field enablement, technology, and go-to-market strategy, requiring a leader who can seamlessly blend technical execution with strategic business alignment.
What you’ll be doing
- Own day-to-day Gong administration including user provisioning, role & team hierarchies, platform governance, scorecards, trackers, and integrations
- Ensure platform health and scalability as we grow, including data hygiene, permission management, and automation setup
- Act as the go-to SME for how Gong supports business priorities like pipeline conversion, onboarding, coaching, and messaging adherence
- Drive alignment with Field Enablement, Product Marketing, and Sales Leadership to surface actionable insights
- Develop reporting templates, playlists, and trackers that map to key business initiatives and enablement programs
- Monitor adoption and usage across sales, success, and other GTM teams
- Partner with the Field to train teams on new features, workflows, and best practices
- Serve as the primary point of contact with Gong’s Customer Success and Support teams
- Lead internal roadmap planning and prioritization for Gong enhancements
What you’ll bring to the role & what we’re looking for
- 5-7+ years of experience of GTM tools ownership (Gong, Clari, Highspot, People.ai)
- 3–5+ years of experience administering Gong at scale across a revenue organization
- Deep expertise configuring Gong (i.e. scorecards, trackers, integrations, team structure, permissioning, call libraries, and workflows)
- Proven ability connecting Gong data to business outcomes, such as pipeline progression, messaging alignment, or onboarding success
- Strong communication skills with the ability to translate technical functionality into business value
- Experience with global Gong deployments (multiple regions, cross-functional teams)
- Familiarity with MEDDPICCC and Value Selling sales methodologies
- Gong certification
Additional experience that we value
- Background in Field Enablement, RevOps, or Sales Technology Strategy
#LI-Hybrid
Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
What you can look forward to as a Full-Time Okta employee!
- Amazing Benefits
- Making Social Impact
- Developing Talent and Fostering Connection + Community at Okta
Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.
Some roles may require travel to one of our office locations for in-person onboarding.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.
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By
Okta
Okta is a leading identity and access management company headquartered in San Francisco, California that is committed to allowing people to access applications on any device at any time, while still enforcing strong security policies.
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