Business Technology Operations Manager

About the Team:

The Business Technology (BT) team at Okta is the internal IT organization responsible for the technology infrastructure, applications, and services that empower Okta employees globally. We partner across the business to deliver solutions that drive productivity, collaboration, and innovation. Effective financial management and operational discipline are critical to our success in enabling Okta's rapid growth and ensuring we operate efficiently.

Position Summary:

Okta is looking for a detail-oriented and analytically driven Business Technology Operations Manager.  This role is ideal for someone who thrives at the intersection of finance, operations, and technology. You will play a critical role in managing BT’s budget, financial planning, expenditure tracking, reporting and operational cadence–ensuring the organization runs efficiently and stays aligned with its financial goals.

You will work closely with BT leadership, Finance (FP&A), Program Management Office (PMO), and cross-functional business operations teams to promote fiscal responsibility and optimize resource allocation. Your ability to manage multiple inputs, meet deadlines, and deliver clear, actionable analysis will be critical in helping BT leadership stay focused  and on track.

Key Responsibilities:

• Budget Management & Collaboration: Act as a strategic financial partner to BT Leaders, FP&A, PMO, and cross-functional business operations teams to manage and oversee the BT budget across the full fiscal year.
• Fiscal Planning Leadership: Lead the annual planning process for the BT organization by coordinating stakeholder inputs, analyzing historical trends, setting financial targets, and aligning the final budget with strategic priorities.
• Quarterly Budget Process: Own and execute the quarterly budget request ("list of asks") process, including collecting inputs, evaluating needs against strategic goals, prioritizing initiatives, and managing funding adjustments.
• Spend Tracking & Analysis: Monitor program and operational spend against forecasts, conduct variance analysis, identify trends, and deliver actionable insights to drive efficiency and improve performance in partnership with key stakeholders.
• BT Cost Transparency: Maintain clear visibility into BT spending across finance categories to support data-driven decision-making and financial accountability. 
• Budget Optimization: Proactively manage budget overages and underutilized funds, recommend strategic reallocations, and collaborate with FP&A partner on accruals and close processes to ensure accurate, efficient financial reporting.
• Hiring & Headcount Management: Partnership with BT leadership and Talent Acquisition to track hiring against approved plans, ensuring alignment with headcount targets and employment cost forecasts.
• Operational Tracking & Reporting: Build and maintain financial models, dashboards, and reports to track performance, meet key operational deadlines, and deliver executive-ready summaries of business performance and leading indicators.
• Process Improvement: Continuously evaluate and enhance financial planning, tracking, and reporting processes while leading system and scalability initiatives to support BT’s growth and cross-functional alignment.

Required Qualifications:

• Bachelor's degree in Finance, Accounting, Economics, Business Administration, or equivalent practical experience.
• 5+ years of relevant experience in Finance (FP&A, financial analysis), Program Management (with budget oversight), or Business Operations roles.
• Demonstrated deep understanding and practical experience with core finance processes, including budgeting, forecasting, variance analysis, and financial reporting.
• Expert-level proficiency in spreadsheet software (Microsoft Excel, Google Sheets) is essential, including mastery of complex formulas, pivot tables, data modeling, lookups, and data visualization/charting.
• Strong analytical and quantitative skills with the proven ability to synthesize complex financial and operational data into clear, concise, and actionable insights.
• Exceptional organizational skills and meticulous attention to detail; demonstrated ability to manage and track multiple competing priorities, inputs, and deadlines effectively in a fast-paced environment.
• Excellent communication (written and verbal) and interpersonal skills, with the ability to collaborate effectively and build relationships with diverse stakeholders across various levels, including senior leadership.
• Proactive, resourceful, self-motivated, and able to operate with a high degree of autonomy.

Preferred Qualifications:

• Prior experience working within an IT, Technology, or similar technical department/organization.
• Experience with enterprise financial planning software (e.g., Anaplan, Adaptive Planning) and/or ERP systems (e.g., NetSuite, SAP).
• Familiarity with project/program management principles or tools (e.g., Smartsheet, Jira).
• Understanding of technology procurement and vendor management processes.

Location Requirements:

• Candidates must be located in or near one of the specified metropolitan areas: San Francisco Bay Area or Bellevue, WA

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